Shipping & Returns
Shipping
We offer free economy shipping on all orders over £80. Any orders placed below this threshold will be subject to the following prices. Please also see below for shipping times. Express shipping price applies to all orders.
**Please note if you place your order after 1pm GMT Monday - Saturday, your order will be shipped on the following working day. Orders placed on a Sunday will be shipped on the following working day.
| UK | Time | Cart | Price |
| Economy | 2-3 Business Days | Under £80 | £4 |
| Economy | 2-3 Business Days | Over £80 | Free |
| Express | 1 Business Day | Any | £6 |
| Europe | |||
| Economy | 5 - 14 Business Days | Under £80 | £8 |
| Economy | 5 - 14 Business Days | Over £80 | Free |
| Rest Of World | |||
| Economy | 5 - 18 Business Days |
Under £100 |
£8 |
| Economy |
5 - 18 Business Days | Over £100 | Free |
Returns
We're sure you will absolutely love the product you've chosen for your little ones. But we get it. Sometimes things change.
At Kloff, our design and fit experts are always on hand to give advice on alternatives if the outfit for your little one isn't quite right, feel free to reach out to us here.
Still looking to exchange or return your Kloff purchase for something more suitable? We've got you:
- We accept returns & exchanges within 30 days from the date of dispatch.
- Items must be in new, unworn condition with all tags attached.
- Please note, If the items are not sent back to us in their original condition, we reserve the right to reship the goods back to the given shipping address.
- To start your return, please email us at info@kloffoffical.com with your name, order number, full address and reason for return. Once reviewed and accepted we will initiate your return and email you further instructions.
- Once we have received your items back to our distribution centre, your refund/exchange will be processed within 5-7 business days.
If you have any questions just drop us a message at info@kloffoffical.com.